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Due to a major global outage involving CrowdStrike that is impacting Google and Microsoft, some Zebra services have been impacted. The result of this outage may prevent you from using some Zebra cloud services.  Zebra is actively working to recover all services. Customers specifically impacted by hosted services have been notified via our Major Incident Management team and will be notified as soon as systems are restored.

Desktop Printers

ZD220/ZD230 Direct Thermal Desktop Printer Support

Models

ZD220/ ZD230

The ZD220 and ZD230 printers are part of the ZD200 Series Printer family. 

Retain proof of purchase for warranty confirmation

ZD220D Desktop Printer

ZD220/ZD230

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab.

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers”. 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the recommended Windows Printer Driver v10

2. Download and install the Zebra Setup Utilities (ZSU) printer configuration utility.

3. Connect the printer.

4. Load media  (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

  • You can watch the English video. Some non-English videos are available in the VIDEOS tab.
  • The media settings must match the actual media that you are using. How to identify media type.

5. Print a test label

6. Calibrate media sensors

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or media out errors. 
  • You can watch the English video. Some non-English videos are available in the VIDEOS tab. 

7. The printer settings must match the supplies you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software  or Windows Printer Driver v8.

Downloads

Software that is essential for operating and connecting this device. 

I agree to and accept the above terms and conditions.

If you connected your printer to the computer via USB before driver installation, follow these recovery steps before printer driver installation. 

Documentation

Some documents may not have been translated to your language.

Videos

ZD220/ZD230 How-to Videos

Trending Articles

Application Software

Zebra software products that can enhance your experience with this device. 


Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.