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Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
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Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.
Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
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With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
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Zebra's OEM scan engines, imagers, and private label OEM products offer flexible integration and help enhance product development with modern OEM technology.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
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Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
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Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
Faster mobile networks will also give rise to mobile technology adoption in the field
LINCOLNSHIRE, Ill. – Mar. 3, 2020 – Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, today announced study findings that reveal field service providers in the telecommunications and technical industries globally will increase the use of mobile technologies to optimize and transform workflows in the field.
The number of organizations that will implement predictive solutions as part of their mobile strategies is set to double in five years, according to respondents to Zebra’s three-part Future of Field Operations vision study on the telecommunications, manufacturing, construction, mining, and agriculture industries. Today, just 16 percent of organizations use predictive solutions to assign the right resource to the right task at the right time with the use of mobile devices, and this will jump to 32 percent by 2025.
“With increased focus on streamlining workflows and getting tasks done right the first time, service providers in the telecommunications and technical industries are increasingly equipping their front-line workers with mobile technologies such as rugged tablets, mobile printers and handheld mobile computers,” said Alex Cooper, Director of Government and Critical Field Service Strategy, Zebra Technologies. “Faster mobile connectivity, combined with purpose-built rugged devices and advanced applications, will enable enterprises to keep essential services uninterrupted, safe, and efficient.”
In the study, 76 percent of respondents from service providers say their field operation strategies now focus on mobile devices instead of desktops, especially with 86 percent agreeing that the availability of faster 4G and 5G networks will drive greater investments in new field operations technologies. The use of mobile devices will quickly boost productivity with 87 percent in the study indicating that they expect to see positive impact within the next year.
While the study indicates email (62 percent), real-time database access (60 percent) and dispatch management (57 percent) are ranked as today’s three most important applications, about nine in ten service providers plan to expand their use of remote monitoring and reporting as well as advanced analytics and machine learning as part of their mobile strategies over the next five years.
To empower front-line workers at the edge of the business to become more productive, increase their job satisfaction, and ultimately improve customer service, field service providers are increasing their investments in mobile devices. Today, only 28 percent of companies equip more than half of their field teams with mobile technologies. Respondents project this will grow to 44 percent by 2025.
Meanwhile, reliability of devices in the field is a high priority as purpose-built rugged mobile smartphones rank as today’s most preferred device option for field service providers. By 2025, 93 percent of companies will use both rugged mobile tablets and rugged smartphones.
KEY TAKEAWAYS
SURVEY BACKGROUND AND METHODOLOGY
The results are part of a three-part series on the Future of Field Operations released over the first half of 2020. The first part on the energy and utilities sector was released in January, and the upcoming third installment in this series will focus on public safety. More than 1,200 key decision makers from these three industries located across the Americas, Europe and Asia Pacific were surveyed.
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ABOUT ZEBRA
Zebra (NASDAQ: ZBRA) empowers the front line of business in retail/ecommerce, manufacturing, transportation and logistics, healthcare, public sector and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, we deliver industry-tailored, end-to-end solutions that intelligently connect people, assets and data to help our customers make business-critical decisions. Our market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care. In 2019, Zebra ranked #166 on Forbes’ list of the World’s Best Employers, and the company joined the S&P 500 Index. For more information, visit www.zebra.com or sign up for our news alerts. Follow us on our Your Edge Blog along with LinkedIn, Twitter and Facebook.
Media Contact:
Valerie Berrivin
Zebra Technologies
Phone: +33 607 956 184
valerie.berrivin@zebra.com
Industry Analyst Contact:
Kasia Fahmy
Zebra Technologies
+1-224-306-8654
k.fahmy@zebra.com
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corp. and/or its affiliates.