Zebra's Industry Solutions can give your business a competitive advantage by connecting people, assets and data to help you make better decisions.
Scale and energize your retail strategy with a digital backbone that unifies your team, informs priorities and drives results with Zebra's retail technology solutions.
Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
Zebra's healthcare technology solutions provide patient identity management, mobile health devices, and business intelligence data to improve efficiency.
Zebra’s manufacturing technology solutions enable manufacturers to become more agile, optimize plant floor performance and embrace market changes.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
In today's world, the demands on transportation and logistics companies are higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal solutions enable visibility to every aspect of your business and keep operations running flawlessly around the clock.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Learn how Zebra's public sector technology solutions empower state and local governments to improve efficiency with asset tracking and data capture devices.
Zebra's range of Banking technology solutions enables banks to minimize costs and to increase revenue throughout their branch network. Learn more.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organization to better manage and optimize your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customize your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritized task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximize productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
The Zebra Knowledge Center provides learning expertise that can be tailored to meet the specific needs of your environment.
Zebra has a wide variety of courses to train you and your staff, ranging from scheduled sessions to remote offerings as well as custom tailored to your specific needs.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
The real question is: Should you find one partner who can “do it all” or assemble a team of experts to help you manage the IT/OT convergence and achieve your business objectives?
Take a moment and think about your car. It doesn’t matter what type of car or truck you drive; they all have a body, windows, a steering wheel, a dashboard with instruments, a sound system, and an engine. Now, think about the brand of your vehicle. Could you also name the brands behind some of its parts?
Most people will mention Bose for the sound system or Firestone for the tires. Beyond that, they often can’t name another manufacturer involved in the making of their vehicle. The average car or truck is a testament to the collaborative nature of the automotive industry. It contains a staggering 10,000 to 15,000 parts supplied by hundreds of suppliers and manufacturers, all coming together to create an intricate contraption that takes you from point A to point B.
Now, think about technology. Technology vendors are good at what they do. They make devices, create software, provide cloud-based services — just as Ford, Mercedes, and Toyota are good at creating car bodies and engines. Not one vendor, however, provides the end-to-end systems that businesses require for all their operational needs. Networking, security, business management, operations management, and office productivity require a constellation of products and services to produce the outcomes that businesses need and expect.
Let’s face it: technology is complex. When business leaders seek technology solutions – whether IT professionals, operations managers, or executives – they need the support of experts. You need the support of experts. It’s nearly impossible in today’s complex technology ecosystem for any single organization, much less any single person, to maintain the full understanding and resources needed to select, implement, integrate, and operate the multitude of products required to achieve business objectives. Now, you may call these experts “technology vendors” or “solution providers.” However, technology vendors call these experts “partners.”
Vendors’ ecosystem partners help ensure that customers like you receive the right products and services and the necessary support and resources to maintain them. They provide the access, resources, and expertise to make vendors’ technology truly effective.
Today, the partner ecosystem is a vibrant, diverse collection of partner types, with each bringing its unique expertise and resources to the table. From technology providers to service providers and system integrators, every partner plays a distinct role in the technology enablement mission, contributing to its overall success (and your overall business success). Here’s a sampling of the types of companies in the partner ecosystem, all of which you may need to lean on at some point:
Value-Added Resellers (VARs): These “point-of-purchase” companies sell products individually or as collections of complementary offerings. They commonly offer customization and integration services as well.
Managed Service Providers (MSPs): Remotely managing IT infrastructures and/or end-user systems under a subscription model, MSPs provide network, application, infrastructure, and security management services to help improve your operations and cut expenses.
Systems Integrators (also known as Line-Builders/Machine Builders): These firms specialize in integrating various subsystems and ensuring they function well together. Systems integrators are critical in merging disparate information technology (IT) systems and software to meet specific operational objectives.
Global Systems Integrators (GSIs)/Consultants: GSIs are large firms that provide comprehensive systems integration solutions worldwide, typically to global or multinational corporations. They offer consulting, software development, and hardware installation services, helping large organizations integrate and manage complex IT and operational technology (OT) systems across multiple regions.
Cloud Service Providers (CSPs): These companies offer computing, infrastructure, and/or business applications in the cloud. Their services are delivered to customers like you online and scaled dynamically as needed.
Professional Services Providers/Consultants: These experts provide advice in a particular area, such as cybersecurity, cloud computing, or IT management. They assess your needs, provide recommendations, and sometimes help implement solutions.
Independent Software Vendors (ISVs): ISVs make and sell software for specific verticals or use cases. Their software is compatible with one or more platforms or devices — for example, a field management application designed for mobile Android devices.
As a buyer of IT and/or OT products and services, you’ll likely source from or work with multiple types of partners in one-time engagements or through extended contracts. The benefit of working with them is that they know their vendors and technologies inside and out. They have relationships with vendor experts and access to their resources to make your product selection smooth and efficient.
But complex IT engagements may require the expertise and resources of multiple ecosystem partners at once, especially when an IT/OT convergence is necessary to achieving your business objective. When looking at a project that requires multiple hardware, software, and system components from different brands, deployment and integration expertise, and ongoing support, you’ll likely need to engage with a consultant, systems integrator, service provider, and reseller to get the technology and support you need.
Many of these partners know their strengths and weaknesses well. They often have extended relationships with companies whose offerings and skills complement their own. Through those collaborative relationships, they can marshal resources to get your jobs done faster and more efficiently, resulting in greater time to value and return on investment.
Whether looking for a focused engagement with one partner or the support of an entire ecosystem, you should seek out these partners based on their vendor relationships, technology expertise, experience in working with businesses like yours, and depth and breadth of their ecosystem relationships. If you’re dealing with a technology vendor, it can help you identify and select the right partners for your project. You can also use vendors’ partner locators to research different partner types and their capabilities.
Again, IT systems aren’t simple, and they’re only getting more complex, particularly as IT/OT convergence becomes table stakes. At the same time, business leaders like yourself can’t afford failed experiments that cost time and money. Smart IT, operations and executive teams — whether steering large enterprises or small shops on Main Street — leverage their ecosystem partners to ensure they spend wisely and achieve demonstrable results.
So, let’s get back to your car. You can drive nearly any vehicle you enter because of the collaboration and coordination among all the parts suppliers in the manufacturing process. They created one unified system. This is the value of working with partners; they make the end-to-end systems you need and expect. The lesson: if you want good results, don’t go it alone.
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Larry Walsh is the CEO, chief analyst, and founder of Channelnomics. He’s an expert on the development and execution of channel programs, disruptive sales models, and growth strategies for companies worldwide.
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