Go deeper into the results from Zebra's 16th Annual Global Shopper Study Series with this dedicated report that delves into decision-makers' insights on technology integration for increased inventory visibility, operational excellence and profitability.
Retail decision-makers continue to be confronted with staffing, inventory and profitability challenges across the globe. Discover some of the top challenges disrupting retailers and gain insights into the technology upgrades and uses for analytics decision-makers have planned to address them. This report makes the connection between these technology trends, retailers' priorities, and their overall desires for increased customer satisfaction, inventory visibility, streamlined omnichannel fulfillment and reduced profit loss and shrink.
6-9 minutes
of decision-makers indicate that there is high pressure to manage online returns more efficiently and say it is a top priority.
of decision-makers agree their company needs better inventory management tools to improve accuracy and availability, a 6% increase YoY.
of decision-makers plan to implement business intelligence/analytics to address loss prevention within five years.
Access The Other Reports in This Series
Zebra's 2023 Global Shopper Study unveils valuable insights from shoppers, associates and decision-makers, offering a new perspective on the evolving retail landscape. Discover what's ahead for the future of retail as proactive leaders shape positive shopper and associate experiences through technology to propel their business forward.
Takes a deep dive into shoppers’ preferences for more personalized and immersive retail experiences. The insights offered are invaluable for retailers looking to elevate customer engagement, satisfaction, and overall shopping journey.
Investigates how retailers are harnessing technology alongside training and supportive work environments to enhance the effectiveness of associates, understanding their crucial role in shaping customer experiences and overall store performance.