Zebra Services Agent

The following are prerequisites for ZSA App and other dependent apps like ZSBH App.

1. Customer must be subscribed to VisibilityIQ Foresight or Proactive Battery Replacement service.

2. ZSA works with Zebra Android mobile computers and tablets.

3. SOTI, Airwatch and 42 Gears have been verified for use with ZSA. However, ZSA may work with other MDMs.

4. Device must be on Android version 8.1 or above.

5. Device must have ZDS enabled. If devices are behind corporate firewall, ensure the ZDS cloud server can be reached from the devices. The server info and port used by ZDS are listed as below:

• Server 1 address: https://analytics.zebra.com; using IP address 104.198.59.61 on Port: 443
• Server 2 address: https://device-https.savannacore.zebra.com; using IP address: 34.68.84.87 on Port: 443
• Server 3 address: https://usa.eu.zebra.com on Port: 443

6. Enable network connectivity on devices (WWAN or WLAN based). ZSA app provides On Device battery alert for VisibilityIQ Foresight and Proactive Battery Replacement Services. Below are the key assumptions for collecting required data for generating alert. 

Note: Zebra recommends using DNS server names (instead of IP addresses) when whitelisting (aka "allowlisting") to avoid service interruptions (i.e., due to IP address change). 

Some documents may not have been translated to your language.

The Zebra Services Agent: Device Notification Feature
Compatible with all Zebra Mobile Computers and Tablets with Android OS A8.1 through A13
Supports EMMs: SOTI, Airwatch and 42Gears

Link to VIQF page
Link to PBR page

Useful links and resources to enhance your experience.